FAQs

The value of going with a guide service is the connection we can offer you to our community. Going with a local guide provides opportunities to learn about the area, hear our town's stories and history, understand how we live in Alaska, and more. Whether you book with Revel or another guide service, it's good practice to ensure your trip operator is permitted and insured to guide in the areas you intend to visit.

Palmer has year-round access to various outdoor recreational opportunities, including hiking, backpacking, horseback riding, glacier trips, flight-seeing tours, snow machining, and cross-country skiing. Situated between the Chugach Mountains and the Talkeetna Mountains, Palmer sits in a glacial valley. Our quaint downtown has a small bookstore, coffee shops and restaurants, and community organizations like the Palmer Chamber of Commerce put on events throughout the year. 

If your travel time is limited, we recommend Palmer as a day trip from Anchorage. If you have more flexibility, we recommend staying here for a few days or making the area your Alaska base camp for longer itineraries.

Great question! Our small group hiking trips are a maximum of 5 people. If you travel solo and purchase a seat on one of our group trips, you may be with up to 4 other hikers. On the day of our trip, we'll meet at our pickup point and learn about everyone's trip goals. From there, we'll pick our hiking location and venture out for the activity. 

We rarely cancel due to inclement weather. Alaska's climate is dynamic, and we carry gear for the elements. Please reach out if you have concerns about the weather or our cancellation policy.

• Low impact (Mild) - mostly driving with some light walking across primarily flat terrain. An excellent option for folks with limited mobility or who prefer a more casual adventure. A low-impact trip generally takes maximum walking or being on your feet for two hours.

• Medium impact (Moderate)- hiking and walking an estimated 3 to 5 miles across uneven terrain. Or hiking a short distance over challenging terrain. An excellent choice for moderately active adventurers.

• High impact (Wild) - a more challenging one that may cover more ground (>5 miles) or includes significantly tricky terrain. This option is not for the faint of heart.

Snacks are included in all our trips. 

For day trips and community classes, cancellations made:

• More than 7 days before trip departure, receive a full refund minus a 5% processing fee.

• Less than 7 days before trip departure, receive no refund.

For multi-day trips, multi-day courses, and packages (unless otherwise specified), cancellations made:

• More than 60 days before trip departure, receive a full refund minus a 5% processing fee

• Less than 60 days before trip departure, receive no refund.